保险与付款
Insurance, reimbursement and payment
Clear steps to help you confirm your benefits and prepare a complete claim.
- Shop 17, V9 Russia Cluster, International City, Warsan First, Dubai
保险与付款
Clear steps to help you confirm your benefits and prepare a complete claim.
We assist with reimbursement documents, and may offer direct billing only when your exact policy, network and pre-authorisation allow it.
Cover can depend on the service, the branch and whether your plan includes outpatient TCM or physiotherapy. That is why we ask you to check your benefits before your first session. We are happy to help you work out what to ask.
Logo display does not guarantee coverage. Insurance networks, benefits and direct billing status can change. Confirmation by your insurer or TPA is required before treatment.
Follow these before and after treatment to avoid delays with your insurer.
Ask your insurer or TPA whether the clinic, service and branch are in-network, and whether outpatient TCM or physiotherapy is covered.
Confirm referral, medical necessity, pre-authorisation, co-pay, deductible, annual limit and session limits before treatment.
Carry your Emirates ID, insurance card, referral or approval, and any insurer-specific claim form requested by your plan.
Request an itemised invoice, payment receipt, medical report and completed claim form, and submit within your insurer’s deadline.
The reference panel supplied by P&H. A logo here is not a confirmation that your plan covers treatment with us.
Insurance companies and network administrators
Reference panel supplied by P&H
AXA Gulf completed its rebrand to GIG Gulf in 2022. Allianz Worldwide Care is now presented as Allianz Care, the international health brand of Allianz Partners. NEXtCARE is a third-party administrator; your benefit schedule and network tier remain decisive.
Check your plan or provider details directly on these sites.
You can pay with Tabby or Tamara.
Tabby and Tamara are subject to each provider’s eligibility, credit assessment, available plans and approval at checkout. Ask us at booking if you would like to use either.
Insurance networks, benefits and direct-billing status can change; confirmation by the insurer or TPA is required before treatment.
Send us your insurer and plan name on WhatsApp and we will tell you what to check.
Only when your exact policy, network and pre-authorisation allow it. Otherwise you pay at the center and we help you prepare the documents to claim reimbursement.
Not necessarily. Cover depends on your plan, network tier and benefits. Please confirm with your insurer or TPA before treatment.
A third-party administrator manages claims on behalf of an insurer. NEXtCARE is one example. Your benefit schedule and network tier still decide what is covered.
Usually an itemised invoice, payment receipt, medical report and completed claim form. Submit them within your insurer’s deadline.
Message us on WhatsApp or WeChat at +971 56 121 6188, or call +971 4 422 6941 or 600 560 666.